Privacy Policy

Last updated: 23 February 2025

Introduction

At User Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

  • Name and contact information
  • Business details
  • Payment information
  • Communication preferences

Usage Information

  • Log data and device information
  • Analytics and performance data
  • User preferences and settings

How We Use Your Information

  • To provide and maintain our services
  • To improve and personalise your experience
  • To communicate with you about our services
  • To comply with legal obligations

Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption, secure data storage, and regular security audits.

Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access your personal information
  • Correct any inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@userlabs.co.nz

Phone: 09 886 4654

Get In Touch

Ready to transform your business with AI? Visit us or get in touch today.

Contact Information

Address

Auckland, New Zealand
Serving businesses nationwide

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday - Sunday: Closed