Healthcare & Wellness
AI Appointment Booking System
Wellness Clinic
The Challenge
A busy wellness clinic struggled with high no-show rates (30% of all appointments), time-consuming manual appointment scheduling, and missed opportunities due to after-hours calls. Staff spent 15+ hours weekly managing appointments, confirmations, and rescheduling.
Our Solution
Implemented an AI-powered appointment booking system with automated SMS confirmations, intelligent rescheduling, waitlist management, and 24/7 booking capability. The system integrates with the clinic's practice management software and sends personalized reminders.
Implementation Steps
- AI-powered appointment scheduling engine
- Automated SMS/email confirmation system
- Intelligent waitlist management
- 24/7 online booking portal
- Practice management software integration
- Smart reminder system with optimal timing
Results & Impact
- Reduced no-show rate from 30% to 8% (73% reduction)
- Saved 15 hours per week on appointment management
- Increased online booking rate by 45%
- Improved patient satisfaction with convenient 24/7 booking
- Filled 85% of cancellations through automated waitlist
- Reduced missed revenue by $4,200 monthly
Key Metrics
30%→8%
No-Show Rate
15hrs/week
Time Saved
+45%
Booking Rate
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